Robert Brooks

Robert was very helpful and friendly, he answered all our questions quickly and made us feel very good about our choice in mortgage lender.

Robert Brooks was fantastic, got me the best rate possible, and found me a loan that saved me quite a bit of money at closing and for the life of the loan. A big shout out to Janie Hopkins, Robert's assistant, who kept me updated as to the status of things and kept track of the documents I was required to submit. Having never been thru the process before, and having observed friends and family going through it, I had expected far more trouble getting it done. Robert, Janie and the team at Umpqua made it relatively simple and painless!

Robert was wonderful and extremely attentive to any and all questions that we had. He would usually respond to our emailed questions within an hour and we feel he worked very hard to complete our loan process and get us not only a great rate, but everything we wanted and needed to buy our new home. We can't thank Robert enough for all he has done for us and would recommend him to everyone. If we ever decide to buy another house, we will definitely be contacting Robert. We'd also like to recognize his assistant Janie and the great work she did helping us finish out the loan process. Thank you both for everything you did for us.

Robert is great. He is knowledgeable, reliable, supportive and patient. It was our first home and he explained each step for us patiently. He gave us information about different kinds of mortgage and helped us choose the one that works best for us. He told us when to lock the rates. He is always responsive and available. If you want a smooth transaction without worries and surprises, he is the person to go to.

Robert was wonderful! He was there to answer questions, laid out all of our options. He made it easy to understand what we needed to do and getting him the needed information was a breeze. We would definitely recommend Robert to anyone, and would use him again in an instant.

Awesome guy to work with. Promptly answered any questions I had and was honest and upfront to get me into the best loan for me!