Bonnie was very thorough and knowledgeable, and was a strong advocate for us during the inevitable hiccups. As a first time home buyer, however, I wished Bonnie would have slowed down a little, especially in the beginning, and taken a little more time to explain the process and let us ask questions. Even right off the bat during our very first phone call she was moving forward at full speed. Even for sophisticated buyers such as ourselves, the home buying process is confusing and overwhelming the first time you go through it. But I think Bonnie would be a good fit for experienced home buyers in the Chicago area.