Alliance Title Group

Lots of fees & over anyone else

The remote signing was pretty painful (technology flat out didn’t work on desktop; SSL error and lame excuse from the notary) and didn’t afford me the opportunity to review documents I would otherwise want to. It would be best to very clearly explain that one can receive physical documents in lieu of this virtual meeting for remote closings. All else was as expected and satisfactory insofar as I was concerned.

I would not recommend Alliance. They waited until the final hour to look into our solar panel agreement which should have simply been transferred to the buyer at closing. Had they not made such a big deal about the remaining balance on the solar panels and would have drawn up the paperwork for the solar lease to be transferred to the buyer instead, the buyer wouldn't have had any grounds to stand on. Instead, they gave the buyer the option for us to either pay the panels in full at closing to the tune of $14K or for the buyer to take over the lease. The buyer should not have had this option. They should have assumed the lease the same way we did when we purchased the house. Pressure to make huge financial decisions at the final hour was overwhelming and unprofessional. The staff did not explain to us what was going on in detail until we called to find to find out. I hope I don't have to work with Alliance again in the future.

Good work and professionalism

The closing balance mismatched between ATG and the lender was discovered a week before closing. However, the balance issue was not resolved between two parties and I was asked by my real estate agent to extend the closing date to cover myself. I refused to do so and I tried to bring ATG and the lender to talk to each other instead of playing phone tag. As it turned out, the lender had set up a closing hotline dedicated to resolve any issue arise quickly but it was never used by ATG. The lender recognized the error and revised the balance and sent back to ATG. However, ATG disagreed again but only because the balance came from another client document that sent to the lender... Anyway, we were able to close on the closing date but I think the issue should have been resolved earlier and there is no need for me to get involved.

No complaints. Everyone was nice, good at communicating, and closing went off without a hitch from the title company at least!

Willing to find work arounds for closing procedure.

They are awesome to work with. Very responsive.

Excellent, detail-oriented and service-minded support staff! Great experience when it's important to get things right.

Diana and Erin were great to work with and put in a lot of effort to stay in contact with me throughout the closing process. They made it easy for me and also provided me with a notary to work with since I had moved out across the state. Highly recommend!

Smooth and efficient. Friendly staff. No issues...all I could ask for.

Very friendly and fair and thorough.

I can't say enough about this great title company. Samantha, Diane & Diana handled all my title work with great expertise & professionalism. All the work they did was handled properly & with ease & all was taken care of in a very timely manner. I have sold alot of properties & without a doubt I will use this company from now on for all my transactions. Thanks for all your help & ease of my transaction.

Very communicative and helpful

Alliance did a good job of making the transaction easy. The only thing that I did not like was the lack of encrypted email to send sensitive information like SSN's nd being asked to sign a form allowing them to release.my SSN to anyone involved in the transaction. Both of those issues can be easily fixed making them a 10.