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Redfin Principal Agent
Charlene Hoang
All Reviews
All2024 (1 Home)
Customer chose not to leave public comments.
2023 (9 Homes)
Charlene demonstrated patience and perseverance through all the trials and tribulations we encountered over the rather drawn out process of our property sale. We are very appreciative of Charlene's counsel and creative continency planning to help us reach our goal and also for being our eyes and ears as we went on this journey after having moved to the opposite corner of the West Coast. Thanks should also go to Charlene's other team members - Seta and Colisa. We are also glad that we signed up for the Concierge service and can definitely recommend this to other Redfin clients in the same situation as us.
Customer chose not to leave public comments.
Customer did not leave review comments.
House seller closed Oct '23
4122 Harnett Ave, El Monte, CA
4122 Harnett Ave, El Monte, CA
$670K • 3 Bed, 2 Bath, 1144 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Jul '23
3441 E 4th St, Los Angeles, CA
3441 E 4th St, Los Angeles, CA
$755K • 3 Bed, 1.75 Bath, 1062 Sq. Ft. • Multiple offers
Was very diligent in getting us a good offer.
Condo seller closed Jun '23
16064 Lancet Dr, Whittier, CA
16064 Lancet Dr, Whittier, CA
$748K • 3 Bed, 3 Bath, 1716 Sq. Ft. • Multiple offers
Charlene provided extraordinary service, going above and beyond at each step of the process. We faced some stressful moments due to the seller, and Charlene helped navigate them with great patience and wisdom. She is accessible, experienced, and kind. I will recommend her to everyone I know (if they can get her to work with them!).
House buyer closed May '23
3232 Oakhurst Ave, Los Angeles, CA
3232 Oakhurst Ave, Los Angeles, CA
$1.4M • 2 Bed, 1.75 Bath, 980 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Condo buyer closed Apr '23
1730 Camino Palmero St #308, Los Angeles, CA
1730 Camino Palmero St #308, Los Angeles, CA
$495K • 1 Bed, 1 Bath, 772 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Condo seller closed Apr '23
6951 E Gage Ave, Commerce, CA
6951 E Gage Ave, Commerce, CA
$510K • 2 Bed, 2.5 Bath, 1101 Sq. Ft. • Multiple offers
She was very good & quick to find answers for me.
House seller closed Jan '23
18031 E Cypress St, Covina, CA
18031 E Cypress St, Covina, CA
$668K • 3 Bed, 1.75 Bath, 1450 Sq. Ft. • New construction
2022 (12 Homes)
I appreciate the work Charlene did to complete the sale of our townhouse. Not an easy task given the dynamic market climate.
Condo seller closed Nov '22
21243 Cottonwood Ln, Walnut, CA
21243 Cottonwood Ln, Walnut, CA
$610K • 2 Bed, 2 Bath, 1280 Sq. Ft. • Multiple offers
I handed Charlene a tough task and with a lot of hard work by her and her team, we got my house sold.. She pushed hard to hit a number and in the end, was able to get us there. THANK YOU...
Charlene was kind and professional.
Thank you. The sale of our seamless and we would use her services again.
House seller closed Sep '22
403 E Ada Ave, Glendora, CA
403 E Ada Ave, Glendora, CA
$790K • 3 Bed, 1.5 Bath, 1253 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House seller closed Aug '22
313 E 11th St, Azusa, CA
313 E 11th St, Azusa, CA
$746K • 4 Bed, 2 Bath, 1578 Sq. Ft. • Multiple offers
Charlene shows that she is highly knowledgeable of the housing market, an awesome negotiator, always reacheable, so nice to work with, supportive and patient. I am so glad I had Charlene as my agent. I would recommend to anyone.
House seller closed Aug '22
1437 Indiana Ave, South Pasadena, CA
1437 Indiana Ave, South Pasadena, CA
$1.33M • 3 Bed, 1.75 Bath, 1677 Sq. Ft. • Multiple offers
For the sale of our home in Alhambra, we considered several real estate agents, and all seemed excellent. We eventually chose Charlene and did not regret our decision. Throughout the selling process, we were very impressed with her communication skills, professional expertise and soundness of marketing strategy. In some cases, she went above and beyond to take care of our needs. Besides Charlene, her supporting staff (including Raymond, Lyzette and Allison) was extremely helpful too in ensuring a smooth listing and selling experience for us. We also thank Redfin for providing a top notch service, which included professional photography, virtual staging and 3D tours, for a lower fee than most real estate companies. We will definitely enlist the service of Charlene, her team and Redfin... Show More
Customer did not leave review comments.
Condo seller closed May '22
853 Temple Ter, Los Angeles, CA
853 Temple Ter, Los Angeles, CA
$875K • 2 Bed, 2.25 Bath, 1416 Sq. Ft. • Multiple offers
Charlene did a great job for me. She is very precise in her language and always had my interests front of mind.
Customer did not leave review comments.
Condo seller closed Apr '22
911 New Depot St Unit 9-10, Los Angeles, CA
911 New Depot St Unit 9-10, Los Angeles, CA
$560K • 4 Bed, 2 Bath, 1732 Sq. Ft.
Supportive on your needs and replies right away. Charlene proved to be a trustworthy, and realiable person in the process of selling our home.
House seller closed Apr '22
262 W Renwick Rd, Azusa, CA
262 W Renwick Rd, Azusa, CA
$725K • 4 Bed, 2.5 Bath, 1770 Sq. Ft. • Multiple offers
Charlene did an excellent job as our real estate agent. Not only is she knowledgeable and communicative, but she is straight forward and to the point. She does not "beat around the bush" and she always makes you a priority by making herself available to you. She worked tirelessly to ensure that our deal closed quickly and for 80k above asking, closing over $1 million! All of this was done without any individual showings and only one open house for one day 11am-3pm. I would highly recommend her to anyone selling their house in California. She did such an excellent job that we used her for our home purchase as well. Five Star Agent!
2021 (20 Homes)
Such a pleasure to deal with. No complaints from me whatsoever.
Customer chose not to leave public comments.
House seller closed Dec '21
16143 Richvale Dr, Whittier, CA
16143 Richvale Dr, Whittier, CA
$825K • 3 Bed, 2 Bath, 1373 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House seller closed Dec '21
1793 S Hamilton Blvd, Pomona, CA
1793 S Hamilton Blvd, Pomona, CA
$575K • 3 Bed, 1 Bath, 1056 Sq. Ft. • Multiple offers
She was very strategic and understood the market and the buyers. Worked well through getting offers and negotiations and closing our house very quickly!
Condo seller closed Dec '21
532 N Rossmore Ave #314, Los Angeles, CA
532 N Rossmore Ave #314, Los Angeles, CA
$560K • 1 Bed, 1 Bath, 740 Sq. Ft.
Charlene was excellent from the very beginning. She had the confidence and the know-how of the market. She has all the right tools and knew how to put them to use. She was also able to suggest us on what improvements we need that’ll add value and what we do not need to worry about. The entire staff from the concierge team to the documentation handling team made the process easy. No matter how busy Charlene was, she made sure to respond as soon as she can and answered all my questions. As a first time seller, a had a million questions and she was very patient with me. We got about 30 offers and sold over 85k above asking. I would recommend her to anyone.
Charlene was initially hesitant to raising the offering price but in the end, agreed to do that. Once the offers started coming in (even with the higher offering price), she helped guide us on how to determine the qualify of the offers (all cash offers, offers with pre-approved loans and sufficient existing funds, etc). I wouldn't hesitate using Charlene again if I were to sell another home in the area.
House seller closed Aug '21
3900 Monterey Rd, Los Angeles, CA
3900 Monterey Rd, Los Angeles, CA
$860K • 3 Bed, 2 Bath, 1279 Sq. Ft. • Multiple offers
She is very helpful. She went above and beyond with the photos and improved on the quality of the staging. She has sold a number of our properties for substantially above asking. I recommend her to all my friends.
House seller closed Jul '21
1243 N Lindley St, Azusa, CA
1243 N Lindley St, Azusa, CA
$1.51M • 5 Bed, 4 Bath, 4375 Sq. Ft. • Multiple offers
This feedback will serve as my very high letter of recommendation for Charlene Hoang. Charlene has the qualities that make her an extremely successful and effective broker. She has high integrity and is very diligent and forceful, always keeping the client best interests in mind. She followed up with me constantly during the transaction until it was closed. Charlene was highly Open and engaged through the process, keeping us updated at all times and chasing actions to keep the sale moving smoothly. She gets to the point quickly yet professionally, always respecting the client’s time. She is extremely responsive to questions, often responding immediately to my late-night emails and text messages. She shows great attention to the details enabling the transaction to get done. I have the... Show More
Customer chose not to leave public comments.
Condo seller closed Apr '21
3961 Via Marisol #129, Monterey Hills, CA
3961 Via Marisol #129, Monterey Hills, CA
$600K • 2 Bed, 2 Bath, 1011 Sq. Ft.
Charlene was awesome. She helped get us more than 90 tours and 20 offers on our 2 listings and managed to sell both homes with 2 weeks. Would highly recommend her and Redfin to a friend.
House seller closed Mar '21
4831 Toland Way, Los Angeles, CA
4831 Toland Way, Los Angeles, CA
$946K • 2 Bed, 2 Bath, 962 Sq. Ft. • Multiple offers
WOW!!! Charlene was AMAZING!!! 200 showings in a week, 25 offers and Closed in 18 days with $100k above asking price!!! True story. Charlene was efficient, friendly, knowledgable, and responded quickly to all my questions and concerns. Couldn't have asked for a better realitor. I don't think they even exist.
House seller closed Mar '21
1843 S Tonopah Ave, West Covina, CA
1843 S Tonopah Ave, West Covina, CA
$725K • 3 Bed, 2 Bath, 1473 Sq. Ft. • Multiple offers
Charlene Hoang listed our property for sale and found a buyer for our property. During the lengthy process of selling our property to our particular buyers Charlene helped negotiate the price up due to our buyers delaying the closing process from a 30 day close to a 45 day close to a 90 day close. She also negotiated with potential back up buyers and navigated the strength of that deal well. By this I mean she seriously considered it and all of its details as to whether it would be a safer and more lucrative deal. She used that deal to help raise our selling price with our original buyers. Our building where our unit was being sold is a mixed-use building and can be more complicated to obtain a closing due to financial lending process. Thanks to Charlene and her negotiation skill, we... Show More
Charlene handled everything very professionally. She was easy to work with as she is a good listener, applied no pressure on us to settle on a particular sale price and respected our situation. Charlene gathered about 90 viewings over two days for our Open House weekend and sold the house in four days for many thousands of dollars over what we were asking. Very grateful to her.
House seller closed Mar '21
81 Cedarwood Ave, Duarte, CA
81 Cedarwood Ave, Duarte, CA
$833K • 3 Bed, 2 Bath, 1558 Sq. Ft. • Multiple offers
Charlene sold two homes for me and helped me win an offer on my new home. This was no easy feat. Despite one of my buyer’s falling out of escrow, she helped keep our original timeline and maintained composure throughout the entire process. I would highly recommend Charlene to anyone looking for a new agent. It was a wonderful experience working with her and the entire Redfin team (once again!). We used Redfin to purchase our firm home in 2016 as well.
House buyer closed Mar '21
917 Rome Dr, Los Angeles, CA
917 Rome Dr, Los Angeles, CA
$1.41M • 3 Bed, 3.5 Bath, 2145 Sq. Ft. • Multiple offers
She helped us sell a house for a very good price and within a very short period of time. The staging was fantastic.
Condo seller closed Mar '21
11331 Elliott Ave #39, El Monte, CA
11331 Elliott Ave #39, El Monte, CA
$517K • 3 Bed, 3 Bath, 1592 Sq. Ft. • Multiple offers
Charlene is always there whenever we need help. She is super responsive and help us negotiate with the buyer to get our best interest. She also gave us advice of the potential of different neighborhood so that we could make better choices.
Condo buyer Offer Not Accepted Feb '21
10451 Mulhall St #22, El Monte, CA
10451 Mulhall St #22, El Monte, CA
$450K • 3 Bed, 3 Bath, 1206 Sq. Ft.
First class service with attention to detail
Condo seller closed Feb '21
1329 N Harvest Walk Dr, La Puente, CA
1329 N Harvest Walk Dr, La Puente, CA
$535K • 3 Bed, 2 Bath, 1226 Sq. Ft. • Multiple offers
My wife and I had an great experience working with Charlene. She was very knowledgeable with reading the contracts and recommended what would be most beneficial for us as sellers. It was our first time selling a home, so we had many questions and Charlene was able to answer them all for us. She also connected us with the appropriate people when we had other questions related to escrow and the house remodeling. We used the concierge service with Redfin and Charlene was helpful in explaining to us how the process worked. She was also very responsive to emails/texts and whenever she needed any documents from us, it was requested far in advance. As a result, we were able to sell our home quickly and both my wife and I were content with the selling price.
House seller closed Feb '21
2111 Peyton Ave, Burbank, CA
2111 Peyton Ave, Burbank, CA
$913K • 3 Bed, 2 Bath, 1308 Sq. Ft. • Multiple offers
Charlene made the process very smooth and her market knowledge was extremely valuable. The listing price and negotiation strategy was spot on. Very professional and responsive to questions and requests.
House seller closed Jan '21
2019 Broderick Ave, Duarte, CA
2019 Broderick Ave, Duarte, CA
$591K • 2 Bed, 1 Bath, 818 Sq. Ft. • Multiple offers
She helped sell property in 30 days and helped property to become a hot property
Condo seller closed Jan '21
Los Angeles, CA
Los Angeles, CA
$264K • 1 Bed, 1 Bath, 384 Sq. Ft.
2020 (16 Homes)
Charlene worked hard to get our house listed on the market as quickly as possible as to maximize the selling power of our property. She also made sure that we got the most value for the sale of house and that we were able to close on our time without the pressure to move immediately after selling.
House seller closed Dec '20
3817 Maine Ave, Baldwin Park, CA
3817 Maine Ave, Baldwin Park, CA
$525K • 2 Bed, 1 Bath, 844 Sq. Ft. • Multiple offers
Charlene helped me and my husband buy our first home. We were outbid on multiple houses but we appreciated how upfront she is about whether or not we were making a strong offer and she never tried to pressure us. She was very responsive to texts and emails and she made the whole process super easy. We were very fortunate to have this first experience with her and would definitely recommend Charlene.
House buyer closed Oct '20
1723 Hill Dr, South Pasadena, CA
1723 Hill Dr, South Pasadena, CA
$1.17M • 3 Bed, 2.5 Bath, 1778 Sq. Ft. • First-time buyer • Multiple offers
Charlene was a great partner in our purchasing of this amazing new home. She helped us with key questions and concerns we had and also worked well with the sellers to get us what we needed. She’s very personable and a pleasure to work with. I would definitely recommend her for your next purchase and selling of a home!
House buyer closed Oct '20
4161 W 60th St, Los Angeles, CA
4161 W 60th St, Los Angeles, CA
$1.24M • 4 Bed, 3 Bath, 3400 Sq. Ft. • Multiple offers
Charlene was prompt and always available. She was super responsive to texts. She also got a good understanding of my needs and was referring/pointing my attention to the right homes. You can count on her to respond quickly and find out the information that you ask for. On the day of signing, she signed out the Buyer Agent form first and skipped out early which was not very professional. That did leave a sour taste to that experience that was rather really good up to that point. I'd expect my agent to be present for the entire duration of the deal signing meeting. If not for that I'd give her a 10 on 10.
Townhome buyer closed Sep '20
1400 Civic Center Drive Unit 1, Santa Clara, CA
1400 Civic Center Drive Unit 1, Santa Clara, CA
$1.43M • New construction • First-time buyer
Charlene was extremely patient with us. We had a million questions since this was our first home purchase. Working nights, I try to email her instead of texting during late nights so that I don't wake her, and she still responds within minutes! Up front she explained the home buying process with us so we knew exactly what to expect. During our home search we saw over 30 homes. However,this was the first and only home we put an offer on. She won this home for us against 10 other offers. We knew this was our dream home.It was a very seamless stress free transaction she even helped us reduce the price by $10000 after we opened escrow. She listened to all our needs and wants and got it done for us. She goes above and beyond. We were very fortunate to have this first experience with her. I... Show More
House buyer closed Sep '20
1859 E Redwood Ave, Anaheim, CA
1859 E Redwood Ave, Anaheim, CA
$632K • 3 Bed, 1.5 Bath, 1176 Sq. Ft. • First-time buyer • Multiple offers
Charlene helped my wife and I with purchasing a home. This was only my second time buying a home, though my wife has a lot of experience, and I appreciate how smoothly it went, especially when we were all coping with the COVID-19 pandemic. Charlene is very responsive to questions and was helpful even after we had moved in! We had a brief miscommunication at the beginning, but she was quick to remedy the situation, and there were no problems at all after that. My wife and I are more familiar with the market and procedures in Northern California, so we were glad Charlene has experience in both Northern and Southern California. She was able to guide us through the differences that otherwise would have confusing or exasperating. I’d be happy to use Charlene’s services in the future.
House buyer closed Sep '20
Covina, CA
Covina, CA
$1.32M • 5 Bed, 5 Bath, 4035 Sq. Ft. • Multiple offers
Charlene is very nice and smart, I can't thank her and her team enough for providing so much help during the whole process from the first home tour to final closing. She always listened to my needs, helped me to get the best deal (even if I didn't ask), tried her best to address my concerns and answered all of my dump questions. Alike many other first time buyers, I wasn't familiar with the process at all but Charlene made it easy and smooth. She's the best :)
Townhome buyer closed Aug '20
10451 Mulhall St #20, El Monte, CA
10451 Mulhall St #20, El Monte, CA
$438K • 3 Bed, 3 Bath, 1206 Sq. Ft. • First-time buyer
Charlene was amazing to work with. She listened carefully to what we wanted, acted quickly to arrange viewing same day, reached out to the buyers side to explain our situation before putting in a bid, etc etc. I have already recommended her to a few colleagues without reservation.
House buyer closed Jun '20
1435 Lewis St, Santa Clara, CA
1435 Lewis St, Santa Clara, CA
$1.88M • 4 Bed, 3 Bath, 2089 Sq. Ft. • New construction • First-time buyer • Multiple offers
Hi Redfin Team, I would like to say thankyou very much and my agent charlene in buying this house process. Charlene is very active all the time and her respond time is very quick. she is very active in listening client request and understanding their expectation and fulfilling the expectation as much as possible. I liked the way Charlene handled my all requests and fulfilled them on time. House buying was not easy process; in each steps she handled it very well including home we are planning to buy , loan , open house tour and coming open house lists. Thanks, Pankaj
House buyer closed Jun '20
36842 Munyan St, Newark, CA
36842 Munyan St, Newark, CA
$800K • 5 Bed, 2 Bath, 1312 Sq. Ft. • First-time buyer
Charlene was amazing! This is the first time we have ever gone through the buying process and Charlene was there for us every step of the way! We appreciated all of the times she answered the variety of questions we sent her way, no matter the time of day! She explained everything we needed to know in detail and above all she was patient with us throughout the entire process! We can't raive enough about how helpful she was!! We would highly recommend Charlene to any other person we know interested in buying a home!
House buyer closed Jun '20
10349 Lochner Dr, San Jose, CA
10349 Lochner Dr, San Jose, CA
$765K • 3 Bed, 2 Bath, 997 Sq. Ft. • First-time buyer • Multiple offers
Very professional, helpful and patient in answering all of our questions.
House buyer Offer Not Accepted Jun '20
2601 Interlude Street, San Jose, CA
2601 Interlude Street, San Jose, CA
$1.14M • 4 Bed, 3 Bath, 3090 Sq. Ft. • New construction • First-time buyer
Upon initial meeting with Charlene, she was very clear on the process and recommendations/expectations to get into contract in highly competitive Bay Area. She showed some good option within my budget range that I otherwise wouldn't have considered. She knew just the right price & terms for the offer to get us at least a counter offer. And, with her networks and negotiation skills, we actually closed the escrow within less than 30 days of meeting her!
Customer chose not to leave public comments.
Condo buyer closed Mar '20
1550 Technology Dr #2062, San Jose, CA
1550 Technology Dr #2062, San Jose, CA
$569K • 1 Bed, 1 Bath, 914 Sq. Ft. • First-time buyer
Charlene was really knowledge and nice! She made the entire buying process a breeze and was always available to answer any questions. She’s AMAZING and you definitely want her to represent you when buying a home.
Charlene has been an excellent agent. I couldn't ask for a better agent to buy a house. The whole team was very responsive and knowledgeable. I would recommend Charlene without hesitation.
Customer chose not to leave public comments.
Condo buyer closed Jan '20
1737 houret court , ca, Milpitas, CA
1737 houret court , ca, Milpitas, CA
$1.2M • New construction • First-time buyer
2019 (5 Homes)
Customer did not leave review comments.
Charlene made the process of purchasing our first home super easy! From the first time we met, she made a point to really understand what we were looking for and what our budget was so that she could find our dream home. She never tried to show us properties that were outside of our budget or that were not what we were looking for. She was always available to answer all of our questions throughout the process at different hours of the day and night. She made it possible to see the houses on our schedule and arranged with the sellers to let us in to see even outside the Open House Hours. We would highly recommend Charlene for anyone looking to buy a house in the Bay Area.
House buyer closed Dec '19
1601 Castlewood Place, Gilroy, CA
1601 Castlewood Place, Gilroy, CA
$768K • New construction • First-time buyer
Charlene is absolutely AMAZING - she makes the impossible possible! Within 26 days of our initial meeting, I had seen multiple homes, decided on one, had my offer accepted (thanks to her strong negotiating skills and suggestions), AND had my new keys in hand! Charlene took stock of my initial preferences and the listings I'd flagged, but also thought outside the box and identified even more options for me. The home I bought would have never crossed my mind as a possibility and I absolutely LOVE it. Charlene is diligent, creative, thorough, resourceful, incredibly responsive, and was able to anticipate my needs before I even had to ask. As a first time buyer with many family/friends who are homeowners, the process seemed overwhelming. However, Charlene made the process felt so much less... Show More
Townhome buyer closed Nov '19
San Jose, CA
San Jose, CA
$845K • 3 Bed, 3.5 Bath, 1848 Sq. Ft. • First-time buyer
Charlene was everything we looked for in an agent and more. She walked us through the entire process, made us feel comfortable and helped us find the perfect first home for our family. Charlene was always available to answer our questions and even had late night calls with us to explain documents. Thank you Charlene, you are amazing!
Condo buyer closed Nov '19
428 Via Primavera Dr, San Jose, CA
428 Via Primavera Dr, San Jose, CA
$829K • 3 Bed, 2.5 Bath, 1808 Sq. Ft. • First-time buyer
My husband and I owe our home to Charlene. She wrote us a really strong offer the same day we toured the home and it got accepted, and it was our first offer ever :) She was always available to answer questions, there was a time when we contacted her at 11.30pm and she was patiently guiding us. She is up-to-date with current market trends and is well versed and thorough with the process. We highly recommended Charlene and her services.
Thank you Charlene!
House buyer closed Oct '19
2129 Avenida De Las Flores, Santa Clara, CA
2129 Avenida De Las Flores, Santa Clara, CA
$1.3M • 4 Bed, 2 Bath, 1584 Sq. Ft. • First-time buyer